Outdoor Living Leads is an Australian operation that builds AI phone agents and follow-up automation for one industry: the businesses that build patios, pergolas, decking, outdoor kitchens and landscaping. We are not a general answering service that happens to take tradie calls. Everything here is shaped around how an outdoor living job actually gets won.
This started from a simple observation while doing marketing work for trades: outdoor living businesses were spending real money driving enquiries, then losing most of them in two places that had nothing to do with marketing.
The first was the phone. A patio builder is on the tools. The phone rings while they are on a roof or halfway through a measure, and the homeowner — who is ringing four builders in a row — doesn't leave a message. That enquiry cost money to generate and it evaporated in eight seconds.
The second was the silence after the quote. Outdoor living isn't a burst pipe. It's a fifteen to sixty thousand dollar decision that a couple talks about for weeks, sometimes months. The builder sends the quote, gets busy, and never follows up. Then eighteen months later there's a folder full of quotes that never got a yes or a no, and nobody has the time to go back through it.
Every AI answering company in the country is aimed at plumbers and electricians, where the job is booked and done inside a day. None of them are built for a sale that takes three months. So we built something that is.
We focus on AI Voice Agent, Database Reactivation, Quote Follow-Up Automation, Missed-Call Text Back, and After-Hours Call Booking. Each service has its own page so you can see exactly what is involved before you call.
We are based around Perth and serve Australia, including Perth, Sydney, Melbourne, Brisbane, Adelaide, Gold Coast, Newcastle, and Sunshine Coast.
We only work with outdoor living trades. That is why the agent knows what a skillion is and asks about span and council approval instead of taking a name and a number.
Before anyone spends on ads, we work the quotes you already sent. It is the cheapest pipeline you own and almost nobody touches it.
The agent is straight with callers if they ask whether they are speaking to a person. Getting caught out is worse for your brand than being upfront.
We listen to how you talk to customers and build the questions from that. No template that asks a decking client about emergency callouts.
We are a small Australian team that works with outdoor living businesses only. You will deal with the same person from the first call through to setup.
Fifteen minutes, no pitch deck. We'll look at your call log and your old quote list and tell you what's sitting there.
Free — no obligations